A managed services provider acts as an extension of your team. They allow you to build a more scalable and efficient translation and localization model.
Here’s what you need to know right off the top. A managed service provider isn’t necessarily separate from a language service provider.
Think of it like planting a tree. You’re rooted at your home base when you first start out. But, you soon require translation of key materials into one or two other languages. Simple enough. Hire a language services provider.
As you expand to more markets around the world, you subsequently grow internally. Sometimes the different branches stray so far from one another that they don’t know what’s going on elsewhere.
Leaves are falling here, nests are being built there, squirrels are running rampant, and it starts to get a bit, well, nuts.
In real terms, things tend to get a bit complex as you grow. You might even end up working with several different language service providers at different price points and levels of quality and efficiency.
You need someone to come in and manage all the various translation and localization projects.
Let’s dive into it.
Managed Services Provider vs. Language Services Provider
Companies of all sizes require translation and localization services to expand.
Unless you’re a language services provider, these tasks likely aren’t your core competencies. More often than not, it doesn’t make sense to keep investing internal resources in an area that isn’t at the root of your business.
Sure, you can hire a language service provider to handle individual or ongoing language projects.
Or you can build a more scalable and efficient translation and localization model with managed services providers that serve as an extension of your team.
It’s a more centralized management process as opposed to different branches of the company seeking out LSPs for individual projects.
Let’s say globalization managers oversee their own localization projects and contractor resources to support day-to-day execution. This structure actually breeds inefficiencies and slows work output.
Why? Because without a central intake process, projects bottleneck with individual managers who were too busy to assign them, or who were unsure about how to determine the best path forward.